Frequently Asked Questions
What is counselling?
Traditionally, many communities lived in close quarters, where emotional exchange was embedded into daily life. Over time, we have ventured away from our communities, being forced to adapt to individualistic environments. This is creating an epidemic of isolation and disconnect. Counselling is one emotional outlet that helps foster a sense of connection, healing, and comfort. It can help you understand your thoughts, emotions, patterns, and trauma responses, increasing clarify and self-awareness. Over time, counselling helps foster greater stability, connection to yourself and your community, and a clearer sense of direction.
What happens in the first session?
The first session is an opportunity for us to get to know each other better. I will ask a series of intake questions to gather relevant background information and better understand your current concerns and context. We will also begin to explore initial goals for our work together, at a pace that feels comfortable for you. There is no need to ‘prepare’ for counselling: my role is to facilitate a safe environment that allows space for openness and reflection.
Is counselling actually confidential?
I understand that in close-knit communities, including the Panjabi Sikh community, concerns about privacy can feel especially important. Your confidentiality is taken seriously, and your personal information, including your attendance in counselling, is not shared with others. Counselling offers a private and supportive space where you can speak openly and be heard without judgment. What you share is kept confidential, with a few legal exceptions. These include situations where there is a risk of harm to yourself or others, suspected abuse or neglect of a child, a court order or subpoena, or disclosure of intent to operate a motor vehicle while under the influence of drugs or alcohol. If any of these situations arise, I will make every effort to discuss them with you openly and support you through the process.
Do you offer a sliding scale?
I believe that everyone should be able to access quality therapeutic care. I have a certain portion of my caseload dedicated to supporting clients with financial concerns, particularly new immigrants, struggling parents, students, and BIPOC individuals who struggle to find a culturally sensitive therapist. If my caseload is full, I will attempt to refer you to other services that operate on a sliding scale.
Do you offer counselling in-person?
Presently, all sessions are offered by phone or secure video conferencing through Jane App, giving you the flexibility to connect from a space that feels safe and comfortable. Once an appointment is booked, you will be e-mailed a Jane App link with further information.